For real estate and property management professionals, unforeseen damage to a property isn't just an inconvenience—it's a direct threat to an asset's value, a potential legal liability, and a roadblock to closing transactions or satisfying tenants.
Our Mālama Property Damage Assessment is a professional-grade service designed to provide the critical, unbiased documentation you need to navigate these challenges effectively. For a flat fee of $200, we deliver a comprehensive report that protects your investment, streamlines the path to resolution, and demonstrates a high standard of care to your clients and stakeholders.
We are confident in the value and expertise we provide. When you choose to hire us for the proposed restoration services, the entire $200 assessment fee is applied as a credit to your final project invoice. This makes our detailed assessment your risk-free first step toward a complete solution.
Guiding You from Crisis to Claim to Calm
1 Emergency Call
You call, we answer. 24/7/365. Our team is dispatched immediately to your property.
Reach us at 808-200-0985 during business hours and for emergency after hours assistance.
2 Assessment & Inspection
Our team will take steps to identify the apparent source of the water damage; however, please be advised that our services do not include plumbing repairs. To ensure a comprehensive solution, we can coordinate with licensed, expert plumbers to professionally address and repair the source of active leaks. The successful repair of the leak by a qualified plumber is a necessary prerequisite for our team to proceed with effective water mitigation and structural drying services.
3 Water Removal & Mitigation
We deploy commercial-grade extraction equipment to remove all standing water, then establish critical containment barriers and negative air pressure with HEPA-filtered air scrubbers to prevent cross-contamination. Following extraction, we conduct a comprehensive moisture assessment using calibrated meters and infrared thermography to identify all hidden intrusion points. This allows us to initiate protocols that inhibit microbial growth and prevent further material degradation, ensuring a thorough and professional response.
4 Drying & Dehumidifying
Our structural drying strategy is predicated on the principles of applied psychrometry—the science of managing air, temperature, and water vapor to achieve optimal drying conditions. After establishing a controlled drying chamber, we deploy a calculated balance of industrial-grade LGR (Low-Grain Refrigerant) dehumidifiers and high-velocity air movers to manipulate vapor pressure and accelerate evaporation. Our IICRC-certified technicians meticulously monitor the process, taking daily readings of temperature, relative humidity, and material moisture content. We document progress against a pre-determined dry standard until all affected materials are returned to their pre-loss moisture levels, ensuring a thorough and scientifically-verified dry-out.
5 Cleaning & Restoring
We handle the final, crucial steps to make your property feel like home again. Our teams professionally clean, sanitize, and disinfect all affected structures, using advanced deodorization techniques to permanently eliminate any lingering odors. We also provide expert restoration for your salvageable contents, including furniture, electronics, and documents. To finish the job, we manage all necessary reconstruction—from painting and flooring to major structural repairs—ensuring a seamless result. Our comprehensive goal is to completely erase any sign of the damage, returning your property to its safe and comfortable pre-loss condition.